Recently I read a book about "Risk savvy decision making" by Greg Gigerenzer. The author talks about risk taking within organizations being driven by two types of cultures – "positive" and "negative" error cultures, with the negative error culture being less prone to risk taking. Relating this to the enterprise software world, most IT organizations that deal with enterprise software such as SAP, in my experience, tend to be highly risk averse and have a strong negative error culture. This negative error culture manifests itself in many ways within Enterprise IT organizations: They spend an enormous amount of time (in most cases, years) trying to implement and upgrade software. They have long bureaucratic processes with multiple layers of approvals for implementing any change. They think defensively when selecting service providers and software solutions, preferring unproven solutions from large vendors to best of breed solutions from smaller sp...
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