What the Generational Shift means for Enterprise IT
Enterprise IT is slowly but surely shifting away from
traditional ERP systems to Analytics, Big Data and AI-powered applications that
will automate and enrich business processes. The transition though will not be
easy - to prepare for this radical shift in the Enterprise IT landscape,
companies must consciously build up new skill sets.
The ERP skillset in IT which has been the norm for the past
30+ years, is one of supporting transaction processes, interfaces, and rigid UI
screens. Problem solving is linear in this mode. The skills gained in these
jobs by IT personnel is less analytic and more transactional support oriented. To
replace the transaction system and process mindset, ERP experts will need to
undergo training and develop skills to build automation tools using AI
concepts, analytic applications and statistical data mining methods.
Not only this, IT personnel need to be trained in newer
modes of problem solving, agile methodologies and design thinking. The same is
true for consulting companies with armies of ERP consultants who need to
transition to newer skills and altered modes of approaching their projects to
best service their customers.
Interestingly, the generational change in today’s workforce
from retiring Baby boomers to newly graduated Millennials is happening at the
same time as the shift in enterprise IT landscape. And this generational change
will help in making the transition easier as the Millennial Generation does not
have the baggage of the ERP ways of thinking – ERP will soon be the new legacy!
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